Product: American Strategic Insurance Homeowners Policy Claim Clear all filters (5 of 5 reviews match)
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We had hail damage to our roof.ASI had terrible customer service and denied replacing our roof. Literally every house on our street had their roof replaced except us. The adjuster (Paul) was terrible and never returned phone calls. When it was turned over to a...
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Anonymous
Stan

Had similar experience, however my roofing company persisted and ASI relented and paid for it.

1.3
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American Strategic Insurance Homeowners Policy Claim
#945993
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American Strategic Insurance - Roof leak $2977 to repair. ASI never even went in attic to inspect rotten wood then came back with $500 only worth of damage
my home is for sale, potential buyer notices bathroom ceiling caving in.Sure enough I got a roof leak. Contractor says roof wood rotted, underlay, flashing, shingles and all that needs replaced, bathroom drywall replaced and painted. Cost is $2977 worth of damage. ASI...
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2.2
American Strategic Insurance Freedom, Pennsylvania
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American Strategic Insurance Homeowners Policy Claim
I didn't like
  • Claims
#937485
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Talk about giving a homeowner the shaft, my cement slab in my home formed cracks under carpet, nothing on outside patio, garage or sidewalk by house and nothing under tiled floors.They sent out a structural engineer and a another fella who I don't remember his title,...
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Anonymous
Anonymous

Same here. I just got a the same thing...earth movement. Two individuals came out and wrote up straight Bs. What dam earth movement??? AS I shady...don't paying entitled cl...

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American Strategic Insurance Homeowners Policy Claim
#900826
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American Strategic Insurance - Roof leak

#1079348
1.0
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Trying to get roof replaced. All they want to do is repair it. The cheap way out ASI is a fraud *** poor company . Several leaks inside of house over 30 shingles missing in different spots
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American Strategic Insurance Homeowners Policy Claim Review

#852748
1.0
Details
I had water damage and called my insurance. I was under the impression that they were sending out preventative care so that they would prevent further damage. (Which shouldn't cost anything!) They ripped my carpet up, put a hole in my wall and didn't fix it at all. Then they want to charge me $425 for putting a hole in my wall!! Never ever trust ASI home insurance!!
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website