Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

I insured my house with ASI for years. Nice house in a nice, zero-crime neighborhood, Now I am moving and selling my property, so ASI is canceling my insurance "because property is vacant"...

three weeks before the closing date. No way to get stopgap insurance from them, not even at a higher premium. ASI caused me a huge headache at the worst possible time. Never again.

This is not a decaying property that will colonized by drug pushers.

It's a nice house in a nice safe neighborhood that is three weeks from being sold. Their policy is not to insure "vacant" homes, so I would encourage people to move business to a serious company while there is still time, and lie to ASI otherwise.

Product or Service Mentioned: American Strategic Insurance Homeowners Insurance.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $720.

Preferred solution: Full refund.

I didn't like: Inflexibility, Nasty surprises, Customer service.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like